Equa Assurance

Equa, the dispute resolution centre, is committed to providing better dispute resolution services and offers several assurances to ensure a positive experience for all parties involved. Here are the key assurances provided by Equa:

1. Data Protection: Equa places a high priority on data protection and privacy. They adhere to strict data security protocols to safeguard all confidential information shared during the dispute resolution process. Parties can trust that their personal and sensitive data will be handled with utmost care and in compliance with applicable data protection laws.

2. Transparency: Equa promotes transparency throughout the dispute resolution process. They provide clear and comprehensive information about their services, procedures, and fees, ensuring parties have a complete understanding of the process and what to expect. This transparency fosters trust and confidence in the resolution process.

3. Privacy: Equa recognizes the importance of privacy in dispute resolution. All communications, discussions, and proceedings conducted through their platform are treated with strict confidentiality. Parties can feel secure in sharing sensitive information, knowing that it will remain confidential and will not be disclosed to unauthorized parties.

4. Faster Resolution: Equa understands the importance of timely dispute resolution. Their streamlined processes and efficient case management techniques help expedite the resolution process, saving parties valuable time. Equa aims to resolve disputes in a prompt and efficient manner, minimizing delays and unnecessary litigation.

5. Impartiality: Equa ensures impartiality and neutrality in the dispute resolution process. Their neutrals are carefully selected based on their expertise, experience, and commitment to impartiality. They act as unbiased facilitators, guiding the parties towards a fair and balanced resolution.

6. Trained Staff: Equa takes pride in their team of highly trained and experienced staff members. From neutrals to support staff, everyone undergoes rigorous training to enhance their skills and knowledge in dispute resolution. This training equips the team to effectively handle complex disputes and provide the highest level of service to the parties involved.

7. Client-Centric Approach: Equa adopts a client-centric approach, placing the needs and interests of the parties at the forefront. They actively engage with the parties, listen to their concerns, and tailor their services to meet their specific requirements. Equa strives to provide a supportive and empathetic environment that fosters effective communication and collaboration.

8. Compliance with Standards: Equa operates in accordance with industry best practices and relevant legal frameworks. They adhere to ethical guidelines and standards, ensuring the highest level of professionalism and integrity in their services. Equa's commitment to compliance helps maintain trust and confidence in their dispute resolution processes.

Equa provides assurances of data protection, transparency, privacy, faster resolution, impartiality, trained staff, and a client-centric approach. These assurances are designed to instill confidence in the parties and ensure a fair, efficient, and satisfactory resolution of their disputes.

• No Service Delivery- No Payment

• Guaranteed Fee Payment upon Service delivery

• No Hidden Cost

• Transparent Fee and Cost

• Verified & Vetted Profiles

• Full Refund of Subscription of Delivery Platform if service not delivered by ADR Practitioner hired through Equa Platform.

• Payment to Service Provider upon your approval through Escrow Account

• No delivery of service – No Payment

• Full Refund of Subscription of Delivery Platform if service not delivered by ADR Practitioner hired from Equa Platform.

• Milestone linked Payment Plan

• Quality through compliance of terms of service

• Dispute Settlement Mechanism

• Vetted & Verified ADR Practitioners

• Rated & Reviewed ADR Practitioners

• Transparency in Fee Disclosure

• No Hidden Cost

• Guaranteed Payment through Escrow Services

• Dispute Resolution Mechanism

• Professional Indemnity Insurance Cover

Dispute Resolution Rules and Procedures

We are constantly establishing an infrastructure of laws, rules and procedures that are aimed at promoting certainty and consistency and expanding the options available to parties for the resolution of international commercial disputes.

Conventional arbitration process and proceedings can not be the means to an end to find resolutions. Comprehensive stepped and integrated procedures and the choice of most appropriate Neutrals, who handle each process, are the key to success of parties in disputes.

The innovative, flexible and always evolving rules and procedures are the mainstay of Equa. These rules and procedures help disputing parties of various hues to reach a conclusive finality of their disputes with least pain as compared to the traditional procedures adopted by institutions.